Refund Policy
Effective: To be confirmed · Updated: 2026-07-24
Free Plan
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Free Trial
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Paid Subscriptions
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Monthly Plans
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Annual Plans
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Automatic Renewals
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Cancellations
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Effective Cancellation Date
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Refund Eligibility
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Processed payments are not automatically refundable. Duplicate charges, confirmed billing errors and prolonged severe technical failures may be reviewed. Used or promotional credits have no cash value. Mandatory consumer rights prevail.
Duplicate Charges
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Technical Failure
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Billing Errors
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Verification Credits
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
AI Credits
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Used Credits
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Unused Credits
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Promotional Credits
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Chargebacks
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Payment Provider Processing
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Mandatory Consumer Rights
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
How to Request a Refund
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Required Information
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Processing Time
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Changes to the Policy
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.
Contact Information
This template describes this part of the SendLite policy. Applicable company details, legal bases, time limits and jurisdiction are supplied through configuration and must be reviewed by qualified legal counsel before publication.